Privacy Policy

HostNodex collects personal data that you provide directly, data created when you use the service, and technical data needed for security and operations.

• Account data such as name, email address, password hash, and support communications.
• Billing and subscription data such as invoices, payment status, customer identifiers, and limited payment metadata returned by processors.
• Technical and operational data such as IP addresses, request logs, device or browser metadata, VPS configuration details, and service event history.
• Legal acceptance evidence such as the accepted legal-bundle version, acceptance timestamp, IP address, and user-agent string during signup.

HostNodex uses personal data to create and secure accounts, deliver services, provision and manage subscriptions, prevent abuse, respond to support requests, send required notices, and comply with legal obligations.

The legal bases for processing normally include contract performance, legitimate interests in running and defending the platform, compliance with legal obligations, and consent where consent is specifically requested.

HostNodex shares personal data only when reasonably necessary to run the service or comply with law.

• Stripe, for payment processing and limited subscription administration.
• Resend or equivalent mail-delivery providers, for account and service emails.
• HostUp-aligned upstream infrastructure providers and related operational systems, where needed to provision, manage, or support the VPS service.
• Professional advisers, auditors, regulators, law-enforcement authorities, or courts when legally required or necessary to protect rights and safety.

HostNodex uses essential technical storage such as session or security cookies needed for authentication, fraud prevention, and site functionality.

HostNodex also offers optional analytics and replay categories for product telemetry. Those categories stay disabled unless you enable them through the cookie settings flow.

You can review or withdraw optional analytics and replay choices later through the cookie settings controls exposed in the public site and authenticated product UI.

HostNodex keeps data only for as long as reasonably necessary for the purposes described here, including service delivery, fraud prevention, accounting, dispute handling, and legal compliance.

We apply reasonable technical and organizational safeguards, but no service can guarantee absolute security. You also play a critical role by protecting your own credentials and server access.

Subject to applicable law, you may request access, correction, deletion, restriction, objection, or data portability regarding your personal data.

Some data may need to be retained despite a request where required for billing, fraud prevention, contract evidence, abuse investigations, or other legal obligations.

HostNodex aims to keep service data within the EU or under safeguards appropriate for GDPR-compliant processing. When a processor transfers data outside the EEA, HostNodex expects appropriate transfer mechanisms such as standard contractual clauses or equivalent safeguards.